Contact Us

At CCTVVillage, we value clear communication and responsive customer service. Whether you have a question about our products, need technical advice, require support with an existing order, or would like assistance choosing the right CCTV solution, our team is here to help.

We welcome enquiries from retail customers, installers, project managers, and commercial clients, and we aim to respond promptly and professionally to every message we receive.

Get in Touch

For sales enquiries, technical support, or general questions, you can contact us using any of the methods below:

Call or WhatsApp:
07508 718659
(Sales & Support)

For the quickest response, we recommend contacting us via WhatsApp, where our team is available 7 days a week to assist you.

Email:
cctvvillage@kintechmail.com

You can email us with enquiries relating to products, orders, trade accounts, warranties, or after-sales support, and a member of our team will respond as soon as possible.

Office Address:
2 Hellidon Close
Ardwick
Manchester

Please Note:
CCTVVillage operates as an online-only supplier. We do not offer over-the-counter or walk-in sales, as our team is dedicated exclusively to handling online enquiries, orders, and remote customer support. This allows us to provide efficient service, competitive pricing, and focused assistance to customers across the UK.

All enquiries, orders, and support requests should be made via phone, WhatsApp, or email, and our team will be happy to assist you.

Our Manchester-based warehouse supports our nationwide operations, allowing us to manage stock efficiently and supply products directly to customers across the UK.

Contact Hours

Weekdays:
Monday to Friday – 09:00 to 20:00

Weekends:
Saturday & Sunday – 10:00 to 18:00

Even outside of these hours, you are welcome to leave us a message via WhatsApp or email, and we will get back to you at the earliest opportunity.

Customer Support

We are committed to providing before-sale and after-sale support, ensuring our customers receive the guidance they need from initial enquiry through to installation and ongoing use. Our experienced team is happy to assist with:

  • Product selection and compatibility advice

  • Full CCTV package recommendations

  • Technical support and troubleshooting

  • Warranty and after-sales enquiries

  • Trade, installer, and project-related enquiries

Your feedback, questions, and suggestions are always appreciated and help us continue to improve our service.

We look forward to hearing from you and assisting with your CCTV and security requirements.